PRIVACY POLICY

Maison Frédéric is committed to protecting your privacy. This policy explains how we collect, store and use your personal information when you visit our website, make a reservation, or contact us.

1. Who We Are
Maison Frédéric is a restaurant located at 13–15 Earl Street, Maidstone, ME14 1PL. If you have any questions about this policy, please contact us directly.

2. What Information We Collect
We may collect the following types of personal data:

  • Name, phone number and email address (e.g. when you book a table or contact us)

  • Payment information (where applicable for deposits or event bookings)

  • Dietary preferences or special requests

  • Website usage data via cookies (see our Cookie Policy for more)

3. How We Use Your Information
We use your information to:

  • Confirm and manage bookings

  • Respond to enquiries

  • Send you updates if you have signed up to our mailing list

  • Improve our website and customer service

We only collect the information we need and will never sell your data to third parties.

4. Marketing
If you opt in to receive updates from us, we may send occasional emails about events, news, and special offers. You can unsubscribe at any time by clicking the link in any email or by contacting us.

5. Data Storage & Security
We take appropriate measures to protect your data and keep it secure. Some data may be processed using trusted third-party systems (e.g. booking platforms or email services), which also comply with data protection regulations.

6. Your Rights
You have the right to:

  • Request a copy of the data we hold about you

  • Correct or update your information

  • Ask us to delete your data

  • Withdraw your consent to marketing at any time

To exercise any of these rights, just get in touch.

7. Changes to This Policy
We may update this policy occasionally to reflect changes in the law or how we operate. Any changes will be published on this page.